Includes:

Audio Book

• 7 CD Set
• 6 Unabridged Audio CDs
• 1 Data CD of 44 Toolbox Forms in Word and PDF
• Total playing time approximately 7 hours

Hard Copy

This is not your standard how-to-book. Judy Capko taps into the most successful medical practices and gives the reader the inside scoop on what is working – and what is not working in practices. All physicians and practice executives will find the Secrets divulged here critical to the running of an efficient and successful practice.

List Price $133.95 - Internet SPECIAL of $119.00!

Nationally recognized consultant Judy Capko, shares an energetic and innovative approach to organizational management, building patient centered strategies and valuing staff contributions.  Judy brings new strategies and ideas to the “Not enough time, not enough money, too many demands” quandary.

This is not your standard how-to-book. Judy Capko taps into the most successful medical practices and gives the reader the inside scoop on what is working – and what is not working in practices. All physicians and practice executives will find the Secrets divulged here critical to the running of an efficient and successful practice.

Selected Table of Contents for Secrets of the Best-Run Practices:

Team Spirit – Team Power • Takes a leader • Team thinking • Building from the ground up	The Dynamics of the Outpatient Academic Practice • Competing priorities • A world of difference • Administrative challenges • Operational assessment
The Power of Revenue Management • Capturing charges • Charge reporting • Revenue recovery • Monitoring performance • Accounts receivable management • Whose practice is it anyway? • The embezzler	Great Employees – The Simple Truth • Look at Robin • Get off to a good start • The visible manager • Make everyone a winner • No tolerance policy • Your #1 customer
The Money Crunch • They grew too fast • Checking out the numbers • The infrastructure • Turnaround strategies	Reshaping the Practice – A New Genre • What can go wrong
The Practice of The Future • The Quality Factor • Focus on Employees • Advancing Technology