This article explores the potential of E-mail as a medium of patient-physician communication. It introduces control tactics that physicians can consider to increase the efficiency of the medium. These include pre-qualifying the patients receiving the physician?s E-mail address, establishing a code for high-risk patients, responding to E-mail only during ?down time,? using response templates, offloading standard questions, establishing a quota, and establishing user expectations.
Item#:
Product
Price
Jan_Feb_00_208-210
E-mail: A Realistic Conduit for Patient-Doctor Communications? by Bryan Bergeron, MD
