This article offers practical suggestions for identifying and handling employees in crisis. It suggests specific techniques for dealing with employees who have problems at home, are angry, rely too heavily on excuses, have outside business interests interfere with the practice, and those who are job-shoppers. It offers guidance on what to say and not say in face-to-face meetings with employees in crisis and provides examples when documentation and termination may be necessary.
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Mar_Apr_00_242-244
Managing the Employee in Crisis by Laura Sachs, B.A.
