The turbulent economy has changed the dynamics of billing and collections in every medical practice across the country. Give your practice’s bottom line the boost it needs! Join speaker, trainer and author Elizabeth Woodcock for this 90-minute educational session, jam-packed with practical advice to improve your practice’s time-of-service collections in your practice. With more insured patients owning higher deductibles, copayments and coinsurance amounts these days, you simply can’t afford to let patients walk out the door without paying. Don’t let patient balances from insured patients – and those who have no insurance -- cause your accounts receivables to balloon. Using her rich experience in medical practice consulting and training, Elizabeth will share her proven approaches. Learn how to inspire your staff and update your practice’s protocols so you can achieve the goal of collecting 100 percent of patient time-of-service payments every day.

Devote 90-minutes of your time to learn:

• Define standards for training front office and appointment scheduling staff so they know how to establish payment expectations with patients and follow through by using effective time-of-service collection techniques when patients receive services.
• Identify gaps and delays in your time-of-service collections process so balances are collected faster and, more importantly, fewer patients owe post-visit balances that could have been paid at or before their office visit.
• Outline practical, effective protocols to better assure that your practice’s providers get the payments they are owed by patients for services rendered at the time of service.
• Create strategies to solve your most persistent time-of-service collections problems, such as offering realistic payment plans to patients who cannot pay in full and extending appropriate discounts to uninsured patients who pay at the time of service.