You’ve heard it all before, and you aren’t exactly thrilled about hearing the busy and frustrated employee crying out for help: “We need more staff.” With overhead expenses for staff rising upward as high as 30% in some specialties, how in the world can you justify adding one more person to the payroll? Sure, your staff members need relief, but it’s time to look at other solutions to managing the escalating demands placed on staff. Sounds impossible, right? But it isn’t.
