Controlling Stress by Managing Your Environment
by Sharon Kay Dooley, R.N., B.A., C.M.M.
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Cool, Calm, and Collected
by Joel R. Marchiano
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Cost and Efficiency Lead to Increased Value for the Patient and Bottom Line for the Practice
Owen J. Dahl, MBA, FACHE, CHBC
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Costs and Prevention of Patient Defection
by Roberta N. Clarke
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Costs and Savings to Practices Under HIPAA
by Tom Hajny
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Countdown to Patient Satisfaction
by Donna Weinstock
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Country Living, City Income for Rural Practitioners by Implementing the Rural Health Clinics Act
by Robert J. Ranney
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CPT New Patient vs. Established Patient Guidelines
by Deborah Grider
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Creating and Promoting A Sports Performance Service Offering
by Shannon Harr, Christopher W. Shireman, and Leslie R. Jebson
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Current Market Trends in Hospital/Physician Integration
Randy R. Bauman
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Dealing with Difficult Patients
Neil Baum, MD
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Delegating Work in Primary Care: A False Ideal?
Gregory Dobson and Edieal J. Pinker
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Designing an Effective Office Brochure
by Michael Z. Metzger
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Development of a Patient Satisfaction Survey for Outpatient Care: A Brief Report
by Aerlyn G. Dawn, Paul P. Lee, Tara Hall-Stone, and William Gable
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Disciplining Physicians: What Every Physician and Health Care Administrator Needs to Know about the Health Care Quality Improvement Act by Michael K. Goldberg, J.D.
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Disruptive and Toxic Behaviors in Healthcare: Zero Tolerance, the Bottom Line, and What to Do About It
Elizabeth L. Holloway, PhD, and Mitchell E. Kusy, PhD
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Diversity in the Medical Office: Meeting the Needs of the New Patients
by Sharon Kay Dooley
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Earnings and Practice Pattern Differences
by James W. Moser
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Embezzlement Don't Let it Happen to You!
by Judy Capko
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Enhancing Practice Efficiency by Examining Patterns of Care: Top Ten Lists Data Mined from a Private Pediatric Practice
by John Copenhaver and Charles Webster
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Enhancing the Medical Practice: Consorting with the Emergency Department
by Brent A. Fisher William A. Wittlake
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Establishing Patient Contracts: As Easy as ABC
by Peter Valenzuela
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Evaluating Physicians' Deselection of HMOs
by Gregory H. Nizich
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Evaluation of Patient Waiting Times at an Academic Ophthalmology Clinic
by James Kapustiak and Hai Ling
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Expanding Your Gay and Lesbian Patient Base: What Savvy Medical Practices Know
by Ellen Kahn and Tom Sullivan
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